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Privacy Policy

Last Modified: April 2, 2022

PRIVACY POLICY

Rice Family Enterprises, LLC (Doing Business As, “Altairzen”) respects your privacy, recognizes your need for appropriate protection of your personal information that you share with Altairzen as a user of Altairzen’s website (“Altairzen Website”), and is committed to protecting it. Altairzen has established this Privacy Policy to inform you of our policies and practices regarding how we collect personal information from you, how we process, use and disclose it, and your rights with respect to such information.  When you visit, use or access the Altairzen Website, you acknowledge and agree to the terms and conditions of this Privacy Policy. If you do not agree to these terms, please do not use this Altairzen Website.  Each time you visit, use or access the Altairzen Website, the current version of this Privacy Policy shall apply. Accordingly, whenever you use the Altairzen Website, you should check the date of the Privacy Policy and review any changes.

Information Collection and Use

Personal information is information relating to you that may be used to identify you as an individual, by reference to an identifier, including without limitation, your name, your physical or other address, your telephone number, your electronic mail address, your identification number, online user name, Internet activity information, geographic data, economic, cultural or social identity, and other similar information. When you use the Altairzen Website, Altairzen may ask you for and collect personal information from and about you.

Altairzen may collect and combine information about you whenever you interact with us including:

Information that you provide to us such as: information you provide when you complete an application, registration, and other form; and information you provide when you use our Altairzen Website to communicate, to comment or to provide other information on the Altairzen Website; and information you provide when you download something from our Altairzen Website, or attend an online event, meeting, or educational class.

Information that we collect: information about your visit to the Altairzen Website such as pages views, referring webpages, search queries, product and service interests, and data analytics; and information that we collect about your computers, mobile phones and other devices used to access the Altairzen Website, including your IP address, cookie information, browser type, operating systems type, and mobile network information; and information about your location.

Other contact information : information about your transactions with us, our business partners, our customers, and our suppliers; and information from publicly available sources.

Use of personal information

Altairzen may use your personal information (by combining and using the information collected as described above) for the following purposes: to carry out our obligations to you in connection with providing certain information, products and services that you request from us; and to respond to your questions and requests in connection with certain information, products and services; and to notify you about changes to our products and services; and to provide our periodic newsletters and email updates; and in the European Economic Area, to provide our periodic newsletters and email updates, provided that you have given your consent; and to administer the Altairzen Website and for internal operations; and to improve and develop new features and content for the Altairzen Website; and to measure and understand the effectiveness of advertising that we provide to you and others, and to provide relevant advertising to you; and to comply with Altairzen’s legal obligations; and to transfer your information in the event of a merger or sale of Altairzen.

Sharing Personal Information

Altairzen will not distribute, share or otherwise disclose your personal information to any third party except as follows: to companies, individuals and other third parties, when you have consented to such disclosure; and to business partners, suppliers and other third parties that help us to provide certain products and services to you; and trusted partners who work on behalf of Altairzen based on our direction and in compliance with appropriate confidentiality measures; and in special cases when we have reason to believe that disclosing this personal information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with Altairzen’s rights or property, or anyone else that could be harmed by such activities; and when we believe in good faith that it is required or permitted by law; and to transfer your personal information as a part of a merger or sale of our business.

Data processing and transfers

If you are visiting the Altairzen Website from outside the United States, Altairzen may transfer, process, store and use your personal information in the United States, where our servers and central database are located, in accordance with this Privacy Policy.

When you use or interact with the Altairzen Website, regardless of the country where you reside, you authorize Altairzen to transfer, process, store and use your personal information in the United States in accordance with this Privacy Policy.

We will not transfer personal information relating to individuals within the European Economic Area (”EEA”) to third parties located outside of the EEA without ensuring adequate level of protection under applicable law. In certain situations, an adequate level of protection may require use of appropriate steps such as EEA standard contractual clauses to safeguard your personal information.

Personal Information Storage and Usage

We will store your personal information for no longer than is reasonably necessary for the purpose for which your personal information is processed. We may retain and use your personal information as reasonably necessary to comply with our legal obligations, resolve disputes, and enforce agreements and rights. Altairzen will retain and use your personal information only as necessary to complete our obligations to you and to comply with our legal obligations, resolve disputes, and enforce our agreements and rights.

You can manage your personal information and the communications directed to you, by doing the following: edit your marketing preferences and communications preferences; and access, review and correct your personal information; and if you are an individual who resides in the State of California, except as allowed under applicable law, request that Altairzen disclose to you the categories of your personal information collected, specific pieces of your personal information collected, categories of sources from which we collected your personal information, the purposes for which we use your personal information, categories of third parties with whom we share your personal information, and categories of your personal information that we sell or disclose to third parties; and if you are an individual who resides within the EEA, except as allowed under applicable law, object to or restrict processing of your personal information; and if you are an individual who resides with the EEA, except as allowed under applicable law, request the deletion of your personal information; and if you are an individual who resides in the State of California, except as allowed under applicable law, request the deletion of your personal information; and if you are an individual who resides in the State of California, request a copy of your personal information in a structured, machine readable format that can be transmitted to a third party or data controller; and withdraw your previously given consent to processing of your personal information.

If you are an individual who resides in the State of California, Altairzen does not sell your personal information. You may contact us regarding any inquiry or request concerning such rights by sending an email to support@Altairzen.com.  Altairzen reserves the right to send you certain communications relating to the Altairzen Website that are considered part of your account, such as notifying you of changes to the Altairzen Website, without offering you the opportunity to opt out of receiving them.

Service Providers

The Altairzen Website utilizes third-party service and software providers in order to conduct business.  This may involve information sharing with our e-commerce provider Shopify for purchases and transactions.  Please refer to Shopify’s Privacy Policy to learn more about how they manage information on their website here: https://www.shopify.com/legal/privacy

Security

Altairzen takes care in providing secure transmission of your information over the Internet. Even though we strive to protect your personal identifiable information, no data transmission over the Internet can be guaranteed to be 100% secure. Altairzen cannot ensure and does not warrant the security of any information that you transmit to us, which you do so at your own risk. Altairzen uses security software to secure all sensitive information which is transmitted to us over the Internet.  The Altairzen Website does not support “do not track” requests.

Children and Underage Privacy

Altairzen is committed to protecting the privacy of children and encourages parents and guardians to take an active role in their child’s online activities and interests. You must be at least 13 years of age to use the Altairzen Website. If you are an individual within the EEA, you must be at least 16 years old to give consent under this Privacy Policy and use the Altairzen Website. Altairzen does not knowingly collect, use or disclose personal information about visitors to the Altairzen Website who are under such years of age.

Use of cookies

The Altairzen Website uses cookies to enable security and accessibility and to distinguish you from other website visitors. They allow marketing service providers like Altairzen to facilitate and customize your use by saving your preferences while tracking information about your use, and to provide you with a better experience with the Altairzen Website. Many improvements and updates to the Altairzen Website are based on the data collected by cookies.  Cookies are small data text files that are transferred to a user’s personal device for record-keeping purposes, if you agree. If you are in the EEA, when you first access the Altairzen Website, you will receive a message advising use that cookies are in use, and by clicking accept on this message, you agree and consent to use of cookies as described under this Privacy Policy.  You do not have to accept our cookies and can block them by activating the setting on your browser that allows you to refuse all or some cookies. You may also delete them after they have been placed on your personal device. If you do not accept or if you delete our cookies, then some areas of the Altairzen Website may take more time to work, or may not function properly.

Links to Other Websites

The Altairzen Website contains links that may direct you to other websites that are beyond our control. These websites are linked only for your convenience and you access them at your own risk. We have no control over these websites or how they collect, distribute or otherwise use any personal information, and we do not guaranty the security of any information that you may disclose. We encourage you to review the terms of service and privacy policies available at these other websites.

Changes & Policy Updates

Altairzen reserves the right, at any time and from time to time, to change or modify this Privacy Policy.

Contact

If you have questions or concerns about our Privacy Policy, please contact us by sending an email to support@Altairzen.com or via mail at Altairzen Headquarters, 800 Connecticut Ave. NW, Suite 300, Washington, DC 20006, or via telephone at (202) 937-8688.